Shipping policy
Shipping Policy
Last updated: April 24, 2026
Overview
We aim to deliver your order with care, clarity, and consistency — ensuring your experience with SingularLeaf remains seamless from selection to delivery.
Shipping Destination
We currently ship within the Netherlands and across the European Union.
Shipping Costs
- Free shipping in NL on all orders over €59
- For orders below €59, shipping costs are calculated at checkout
Processing Time
Orders are processed within 1–2 business days.
You will receive a confirmation email once your order has been dispatched.
Delivery Time
Estimated delivery time is 2–4 business days, depending on your location.
Please note that delivery times are estimates and may vary due to external factors.
Shipping Carrier
All orders are shipped via PostNL.
Once your order has been dispatched, you will receive tracking details.
Delays
While we aim to deliver within the stated timeframe, delays may occur due to:
- Carrier issues
- Weather conditions
- High demand periods
We appreciate your patience in such cases.
Lost or Damaged Items
If your order is lost, damaged, or significantly delayed, please contact us at:
We will review each case individually and work towards a fair resolution.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Contact
If you have any questions about shipping, feel free to contact us:
SingularLeaf
12 Frederik Hendrikstraat
5583CM Waalre
Netherlands
KVK number: 99666030
VAT number: NL005405371B47
Email: info@singularleaf.com
Phone: +31 6 83 71 78 86